FAQs

Q. What is your minimum quantity?
A. – 500 labels is usually the smallest number we produce. Fewer than this and your labels will be quite costly per label. It may be more cost effective for you to produce them on your PC.

Q. What are your delivery times?
A. – As a general rule, we tell customers 'ten working days'. This is to produce a new order, for the first time, through the factory. This allows for production of artwork (and any subsequent changes), production of plates, delivery of any materials to us and printing and despatching of your order.

Q. How about repeat orders?
A. – Where we have existing plates from a previous order we can usually despatch within five working days. However, for smaller orders or when we have the relevant materials in stock, we have despatched labels on the date of order!

Q. How can I pay for my labels?
A. – Customers can pay by BACS or cheque. For new customers, due to the current uncertain economic climate, it may be that we request payment in advance of sending you your labels. Payment terms are 28 days and your labels will remain the property of Acorn Print until the balance is paid.

Q. How can I get more information?
A. – We are always happy to discus any of your queries. Experience tells us this is far easier by telephone so please contact us at Acorn Print on 01790 754575.

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